At JigglyPiggly, we want you to feel confident with every purchase. If you’re not satisfied, we offer a straightforward return and refund process.
Return Eligibility
You may request a return within 14 days of delivery.
To be eligible for a return:
- Item must be unused and in original condition
- Item must be in original packaging
How to Start a Return
To initiate a return, contact us at:
📧 support@jigglypiggly.com
📞 +1 (403) 453-9209
Please include your order number and reason for return.
We will provide return instructions within 1–2 business days.
Return Shipping Costs
- If the item is damaged, defective, or incorrect → we cover return shipping
- If returning for personal reasons (change of mind, wrong item ordered) → customer pays return shipping
Refunds
Once your return is received and inspected:
- Refunds are issued to the original payment method
- Processing time: 3–5 business days after approval
You will receive a confirmation email once your refund is completed.
Non-Returnable Items
The following items are not eligible for return:
- Used or damaged items (not due to our error)
- Items not in original condition or packaging
- Final sale or clearance items
Order Cancellations
Orders can be cancelled before they are shipped.
If an order has already shipped:
- Shipping costs will be deducted from the refund
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, contact us within 7 days of delivery.
We will resolve the issue quickly at no cost to you.
Contact Information
JigglyPiggly
📍 140 17 Ave SE, Calgary, Alberta, Canada
📧 support@jigglypiggly.com
📞 +14034539209